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Join us and get $50 welcome shopping credit! Free shipping on orders over HK$400!

Your Shopping Cart is empty.
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Purchase process and payment

What payment methods are accepted?
  • Credit Card
  • Alipay
  • Tap & go

How to use shopping credit?
  • The system will automatically apply the shopping credit during checkout.
  • Each order can be used up to 15% of the total order value.

What if I want to change my order after using the one-time offer?
  • Please private message us on official facebook with details, email and order number to cancel. We will cancel your order for you (unpaid orders only) and place a new order to use offer.


How is the delivery fee calculated?

  • Free shipping on orders over $400 with SF Express
  • For orders below HK$400, we will charge HK$50 for all parcels.
  • For outlying islands, e.g. Cheung Sha, Cheung Chau, Peng Chau, Lamma Island and Lantau Island, we will charge HK$100 per package
  • Including SF smart locker / SF station / convenience store self-pickup / home delivery
  • Please click to check the service hours of SF Express’s respective pick-up points: https://bit.ly/3tqjKAx

When will I receive the goods?

  • No delivery service on Sundays
  • Orders placed Monday-Friday will ship within 1-3 business days.
  • Orders placed on Saturday and Sunday will be shipped within 3 business days from the date of the order (excluding holidays).
  • Orders placed on holidays will be shipped within 3-7 business days from the date of the order. (except holidays).
  • Shipping time is calculated on working days, Saturday and Sunday are not included in shipping time.

Can it be shipped overseas?

  • For all orders shipped outside Hong Kong, we will charge HK$500 for all packages.
  • Orders are shipped within 2-7 business days from the date of the order (excluding holidays).
  • Most orders arrive within 4-15 business days from the date of the order, depending on the destination and shipping method at the place of purchase. (except holidays)
  • Please note that international shipping may be subject to import duties and taxes upon receipt of your package.
  • If the package is returned for any reason, you will be charged for return shipping to our warehouse.

Contact and after-sales service

How should I contact us if I have any comments or complaints about the product?
  • Please private message us on the official facebook, or E-mail us: info@supamax.com.hk.

Can I return/exchange?
  • With the exception of clothing, all Supamax items are sold and cannot be returned or exchanged.
  • Clothing products can be exchanged within 7days provided that they have been unwashed, unworn or unused, and are in their original selling conditions with all tags and packing intact.

*Supamax reserves the right of final decision.